An infrastructure rebuild I turned into a shared system for our largest customers managing hundreds of locations. I led the eight-tool audit and took over product definition when the PM left.

Role
Design Lead + Acting PM
Time
June 2025 – March 2026
Tags
Enterprise B2B UXDesign Systems & PatternsProduct Leadership
corporate-dashboard

A backend synchronization rebuild for our largest customers became the leverage to define a shared interaction model for configuring pricing, promotions, and contracts across hundreds of locations.

I audited eight enterprise tools, distilled three principles, and shipped Pricing Options as the first full expression of the system, then took on product definition when the PM left.

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